Shipping and Fulfilment


Thank you for your purchase. Once we have confirmed your payment, we will prepare and ship out your order out within 24-48 hours.

Once your order has been shipped out, you will receive an email notification with the tracking number and tracking details inside.



How do I track my order status?

You can track your order online 24 hours/7 days by following these steps:

  1. Go to shipping courier website.

  2. Enter your tracking number.

  3. Press "Track now" to process.


When will I receive my Order?

After your order is shipped out, you can expect to receive your order within the following time frame

  • England, Scotland, Wales & N.Ireland: 3 working days

  • Republic of Ireland: 7 working days

Please reach out to us by 07305 147566 or email us at if you find some items missing in your parcel with your order number and the missing item's name. We will investigate the matter for you right away.


How can I know exact date and time of the delivery?

We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by product availability, your shipping destination and the courier partner's delivery schedule in your location.



Can I cancel my order after order has been shipped?

Unfortunately we are unable to accommodate your request for cancellation once the item has been shipped. It is the responsibility of the customer to provide correct shipment details.



What if I am not at home when the package arrives?

The courier will attempt delivery but if there is no one available to sign for the parcel, a "Sorry we missed you" card will be left with instructions on what to do next.



Can you deliver the package to my office?

We will deliver your order following the address you provide during checkout, whether it is your house address or office address.